Measuring the Cost and Value of AI Pilots
Count integration, review, correction, and governance—not just subscription fees or minutes saved.
CHANNEL ARCHIVE / SYS-RES
Count integration, review, correction, and governance—not just subscription fees or minutes saved.
Teach experts to frame tasks, challenge outputs, protect information, and document decisions without turning the program into a computer-science survey.
Use retrieval when answers must be grounded in a controlled knowledge base, while recognizing that retrieval cannot repair weak sources or unclear authority.
Build a small, versioned set of realistic questions that tests accuracy, refusal, citation, inclusion, and instructional usefulness.
Specify where people inspect AI-supported work, what evidence they need, and when they have authority to halt the process.
Turn broad principles into a short decision aid that tells people what data, tasks, review, and documentation are acceptable.